Managed Home IT & Home Cybersecurity Plans
Managed Home IT.
Protection for daily life.
Professional technology care for your household. Home Secure combines a managed router, network monitoring, one protected computer, and your selected DeleteMe identity-protection tier. No business contract is required.
Your home
Wi-Fi, devices & smart technology
Your protection
Monitoring, security & support
Your privacy
Identity & personal data
HOME SECURE
A safer digital life.
A plan that fits.
HOME SECURE
Basic
DeleteMe Gold Identity
- Managed router & network monitoring
- One protected computer
- DeleteMe Gold identity protection
- Guided self-installation & support
HOME SECURE
Plus
DeleteMe Diamond Identity
- Managed router & network monitoring
- One protected computer
- DeleteMe Diamond identity protection
- Guided self-installation & support
HOME SECURE
Complete
DeleteMe Platinum Identity
- Managed router & network monitoring
- One protected computer
- DeleteMe Platinum identity protection
- Guided self-installation & support
An initial 24-month service term applies, followed by automatic 12-month renewals unless canceled before the current term expires. Payments charge the card on file at your selected billing interval. Additional devices, identity protection users, and on-site visits are available as add-ons. Enrollment continues through our secure checkout.
Read service termsWhat your Home Secure plan covers
Your home network
A professionally configured managed router and network monitoring form the connection layer. Configuration and equipment needs are confirmed for your property during onboarding.
One supported computer
Each listed plan includes endpoint protection and monitoring for one supported computer. Additional computers are add-ons. Phones, smart TVs, and cameras do not receive the same installed computer agent.
Your selected privacy tier
Basic includes DeleteMe Gold, Plus includes Diamond, and Complete includes Platinum identity protection. Additional users and tier changes can be selected separately. Data removal helps reduce exposure; it cannot erase all information from the internet.
A team you can reach, day or night
24/7 remote support
Unlimited remote IT support and monitoring for the systems covered by your Business IT or Home IT plan.
15 minutes / 1 hour
Our reported average first response: 15 minutes in office hours; one hour after hours.
24-hour guarantee
First response within 24 hours, including weekends and holidays. Resolution depends on the issue.
Office hours: Monday–Friday, 8 a.m.–6 p.m. Eastern. Technicians remain on standby 24/7. These averages are reported by IT MGMT, not promised completion times.
Your dedicated representative knows your setup. You receive our office number and your representative’s cellphone number for quick questions and emergencies. Onsite support is billed separately unless included by agreement.
Read the service termsSlow Wi-Fi, a risky router, or a work-from-home problem?
Start with what is actually going wrong. A slow connection can come from the internet service, wireless coverage, a device or the application itself. We review the supported setup before recommending equipment or an ongoing plan.
- Wi-Fi drops in one room: check the connection where you use it, the router position and whether extra equipment or installation work is needed.
- A work laptop cannot connect: identify which parts belong to your employer or VPN provider and which belong to the household network.
- New cameras or smart devices: review network separation, updates and who can administer the devices.
Home Secure is an ongoing home network and cybersecurity service. The plan does not include your internet subscription, every device repair, or unrestricted onsite installation. Explore residential IT support or book a Home IT meeting to confirm the right scope.
For households, home offices, and connected living
Choose Home IT when you want a maintained home network, professional help with the supported setup, and a clear point of contact. It suits families, remote professionals, and households with connected equipment that needs sensible network separation.
For a home office, we distinguish personal devices from employer-managed computers and accounts. We do not change your employer's equipment or bypass its policies. If you operate a business from home, discuss business IT support for business applications and responsibilities alongside your household plan.
At a community event in New City, our team helped neighbors with device diagnostics and account setup. Read about IT MGMT at the New City Repair Café and the practical next steps we discussed with residents.
From enrollment to a working home setup
- Choose your plan. Compare the identity tier, billing interval, and additional computers or users you need.
- Confirm the property. We review your internet equipment, home layout, device needs, and any coverage concerns before finalizing the setup.
- Receive preconfigured equipment. Professional preconfiguration and guided self-installation are included.
- Connect and verify. Follow the setup instructions with remote guidance. Confirm your important devices and normal household activities work on the new network.
- Keep the setup maintained. Monitoring and agreed remote support continue under your service plan.
Installation that requires a visit, extra coverage equipment, or work outside the plan is agreed separately. Read our home Wi-Fi and network planning guide before enrollment if you have a large home, a shared connection, or specialist equipment.
Understand the scope before you subscribe
Home IT packages have an initial 24-month service term, then automatically renew for successive 12-month terms unless you cancel before the current term expires. Payments are automatically charged to the card on file at the monthly or yearly billing interval shown in your order. The billing interval does not shorten the service term. Complete uses yearly billing. To cancel renewal before your current term expires, contact [email protected] or call 877-748-6468.
Additional protected computers, additional identity users, and onsite visits are add-ons. Internet service remains with your ISP. A residential security plan is not a promise to repair every appliance, recover any lost file, or provide unlimited business application support.
Backup storage, retention, restoration, and any specialized device support must be confirmed in the agreed scope. Network monitoring does not mean a technician is continuously watching the contents of your household activity or that all threats can be prevented.
Read the service terms and privacy policy, or talk through your home setup.
Start with what is happening at home
- Video calls fail in one room: review Wi-Fi placement and coverage before buying a faster internet plan.
- You added cameras or smart devices: review account access, firmware support, and whether they need a separate network.
- You are unsure what is protected: list the computers, household devices, and personal accounts you want included.
- You are worried about exposed personal information: discuss the selected DeleteMe tier alongside stronger account security.
The home network quiz is a useful starting questionnaire. It does not scan your network. For practical guidance, read about Why Changing Wi-Fi May Not Secure Your Home Cameras and 2026 U.S. Router Restrictions: What Homeowners Should Know.
A LITTLE MORE CLARITY
Your questions.
Answered.
Still have something on your mind?
Talk to the team
Each listed Home Secure plan includes one protected supported computer. You can add more computers separately. Network-level protection for connected devices is different from the endpoint agent installed on a supported computer.
No. Home IT is available as a residential service for households and remote professionals. We confirm your address, equipment, and service scope before work begins.
No. You keep an internet service provider. We review how the managed router connects to its modem, fiber terminal, or gateway and whether any provider-specific settings are needed.
No. Home IT packages have an initial 24-month service term, then automatically renew for successive 12-month terms unless you cancel before the current term expires. Payments are automatically charged to the card on file at the monthly or yearly billing interval shown in your order. Monthly billing is a payment schedule, not a month-to-month contract. To cancel renewal before your current term expires, contact [email protected] or call 877-748-6468.
Guided self-installation and professional preconfiguration are included. Onsite visits and any additional installation requirements are add-ons confirmed with you before work begins.
The published tiers differ in their identity-protection tier. Wi-Fi coverage depends on your layout, materials, equipment placement, and any needed expansion equipment. We review those needs separately.
Do not assume that network monitoring or computer protection includes a full backup service. Confirm data selection, storage, retention, and restore responsibilities in your scope. We can discuss recovery needs as part of the home assessment.
Business IT and Home IT plans include unlimited remote IT support and monitoring for covered systems, with technicians on standby 24/7. Office hours are Monday–Friday, 8 a.m.–6 p.m. Eastern. IT MGMT reports an average first response of 15 minutes during office hours and one hour after hours. Our contractual first-response guarantee is 24 hours, including weekends and holidays. Averages are not per-ticket guarantees, and response time is different from resolution time. Onsite support is billed separately unless specifically included in the agreed plan.
BASED IN AIRMONT, NEW YORK
Local IT support.
Connected across NY & NJ.
Managed IT and cybersecurity for teams of 5–100 users, with separate Home IT plans for households. Find guidance for your area, then confirm your address, remote support needs, and any scheduled onsite work with us.
LET’S BUILD WHAT’S NEXT
Your next chapter
starts with a conversation.
Tell us where you are. Let’s talk about where you want to go.