Property management security involves office accounts, tenant information and equipment spread across buildings. Start by identifying who owns each system and which team can make changes. A camera vendor, building engineer, bookkeeper and managing agent should not all depend on one shared administrator login.
Protect tenant and owner records
Map where applications, leases, identification documents and bank details are stored. Keep access limited to the work each person performs. Use an approved intake and document-sharing process, review external links and remove access when a staff member or contractor leaves.
Make bank-detail changes a separate workflow
For a vendor asking to change an account, call a number already held in your records and require the appropriate internal approval. Apply the same care to instructions involving owners or closing transactions. The FBI’s guidance on business email compromise explains why a plausible email alone is not enough to authorize a payment change. Read the FBI guidance.
Give building systems defined boundaries
List cameras, door access, intercoms, HVAC connections and management workstations. Document which devices need internet access, which need to talk locally and which vendors require temporary support access. Separate these from guest or resident connectivity as the design requires, then test the legitimate workflows.
Network separation does not settle privacy or access policy. Agree who can view footage, export recordings or change credentials, and keep those permissions aligned with the property’s operating rules.
Plan for a provider or manager change
Keep contracts, serial numbers, account ownership, configuration backups and escalation contacts in a controlled record. During a handover, verify that the new authorized team can administer the systems before removing the old access. Avoid leaving remote tools active after a vendor’s work ends.
Test an interruption across one property
In an illustrative exercise, the office connection fails on a rent-processing day. Identify who can access the approved records elsewhere, how requests are tracked and which building functions continue locally. Use the exercise to find missing instructions, not to claim the property has passed a formal security assessment.
IT MGMT provides property management IT support, network projects and cybersecurity. A manager’s home office may also need separate Home IT support. We define the buildings, accounts and devices covered before work begins.
